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Saving the Internet in Europe: Defending Free Expression

This post is part two in a series of posts about EFF’s work in Europe. Read about how and why we work in Europe here. 

EFF’s mission is to ensure that technology supports freedom, justice, and innovation for all people of the world. While our work has taken us to far corners of the globe, in recent years we have worked to expand our efforts in Europe, building up a policy team with key expertise in the region, and bringing our experience in advocacy and technology to the European fight for digital rights.

In this blog post series, we will introduce you to the various players involved in that fight, share how we work in Europe, and how what happens in Europe can affect digital rights across the globe. 

EFF’s approach to free speech

The global spread of Internet access and digital services promised a new era of freedom of expression, where everyone could share and access information, speak out and find an audience without relying on gatekeepers and make, tinker with and share creative works.  

Everyone should have the right to express themselves and share ideas freely. Various European countries have experienced totalitarian regimes and extensive censorship in the past century, and as a result, many Europeans still place special emphasis on privacy and freedom of expression. These values are enshrined in the European Convention of Human Rights and the Charter of Fundamental Rights of the European Union – essential legal frameworks for the protection of fundamental rights.  

Today, as so much of our speech is facilitated by online platforms, there is an expectation, that they too respect fundamental rights. Through their terms of services, community guidelines or house rules, platforms get to unilaterally define what speech is permissible on their services. The enforcement of these rules can be arbitrary, untransparent and selective, resulting in the suppression of contentious ideas and minority voices.  

That’s why EFF has been fighting against both government threats to free expression and to hold tech companies accountable for grounding their content moderation practices in robust human rights frameworks. That entails setting out clear rules and standards for internal processes such as notifications and explanations to users when terms of services are enforced or changed. In the European Union, we have worked for decades to ensure that laws governing online platforms respect fundamental rights, advocated against censorship and spoke up on behalf of human rights defenders. 

What’s the Digital Services Act and why do we keep talking about it? 

For the past years, we have been especially busy addressing human rights concerns with the drafting and implementation of the DSA the Digital Services Act (DSA), the new law setting out the rules for online services in the European Union. The DSA covers most online services, ranging from online marketplaces like Amazon, search engines like Google, social networks like Meta and app stores. However, not all of its rules apply to all services – instead, the DSA follows a risk-based approach that puts the most obligations on the largest services that have the highest impact on users. All service providers must ensure that their terms of services respect fundamental rights, that users can get in touch with them easily, and that they report on their content moderation activities. Additional rules apply to online platforms: they must give users detailed information about content moderation decisions and the right to appeal and additional transparency obligations. They also have to provide some basic transparency into the functioning of their recommender systems and are not allowed to target underage users with personalized ads. The most stringent obligations apply to the largest online platforms and search engines, which have more than 45 million users in the EU. These companies, which include X, TikTok, Amazon, Google Search and Play, YouTube, and several porn platforms, must proactively assess and mitigate systemic risks related to the design, functioning and use of their service their services. These include risks to the exercise of fundamental rights, elections, public safety, civic discourse, the protection of minors and public health. This novel approach might have merit but is also cause for concern: Systemic risks are barely defined and could lead to restrictions of lawful speech, and measures to address these risks, for example age verification, have negative consequences themselves, like undermining users’ privacy and access to information.  

The DSA is an important piece of legislation to advance users’ rights and hold companies accountable, but it also comes with significant risks. We are concerned about the DSA’s requirement that service providers proactively share user data with law enforcement authorities and the powers it gives government agencies to request such data. We caution against the misuse of the DSA’s emergency mechanism and the expansion of the DSA’s systemic risks governance approach as a catch-all tool to crack down on undesired but lawful speech. Similarly, the appointment of trusted flaggers could lead to pressure on platforms to over remove content, especially as the DSA does not limit government authorities from becoming trusted flaggers.  

EFF has been advocating for lawmakers to take a measured approach that doesn’t undermine the freedom of expression. Even though we have been successful in avoiding some of the most harmful ideas, concerns remain, especially with regards to the politicization of the enforcement of the DSA and potential over-enforcement. That’s why we will keep a close eye on the enforcement of the DSA, ready to use all means at our disposal to push back against over-enforcement and to defend user rights.  

European laws often implicate users globally. To give non-European users a voice in Brussels, we have been facilitating the DSA Human Rights Alliance. The DSA HR Alliance is formed around the conviction that the DSA must adopt a human rights-based approach to platform governance and consider its global impact. We will continue building on and expanding the Alliance to ensure that the enforcement of the DSA doesn’t lead to unintended negative consequences and respects users’ rights everywhere in the world.

The UK’s Platform Regulation Legislation 

In parallel to the Digital Services Act, the UK has passed its own platform regulation, the Online Safety Act (OSA). Seeking to make the UK “the safest place in the world to be online,” the OSA will lead to a more censored, locked-down internet for British users. The Act empowers the UK government to undermine not just the privacy and security of UK residents, but internet users worldwide. 

Online platforms will be expected to remove content that the UK government views as inappropriate for children. If they don’t, they’ll face heavy penalties. The problem is, in the UK as in the U.S. and elsewhere, people disagree sharply about what type of content is harmful for kids. Putting that decision in the hands of government regulators will lead to politicized censorship decisions.  

The OSA will also lead to harmful age-verification systems. You shouldn’t have to show your ID to get online. Age-gating systems meant to keep out kids invariably lead to adults losing their rights to private speech, and anonymous speech, which is sometimes necessary.  

As Ofcom is starting to release their regulations and guidelines, we’re watching how the regulator plans to avoid these human rights pitfalls, and will continue any fighting insufficient efforts to protect speech and privacy online.  

Media freedom and plurality for everyone 

Another issue that we have been championing is media freedom. Similar to the DSA, the EU recently overhauled its rules for media services: the European Media Freedom Act (EMFA). In this context, we pushed back against rules that would have forced online platforms like YouTube, X, or Instagram to carry any content by media outlets. Intended to bolster media pluralism, making platforms host content by force has severe consequences: Millions of EU users can no longer trust that online platforms will address content violating community standards. Besides, there is no easy way to differentiate between legitimate media providers, and such that are known for spreading disinformation, such as government-affiliated Russia sites active in the EU. Taking away platforms' possibility to restrict or remove such content could undermine rather than foster public discourse.  

The final version of EMFA introduced a number of important safeguards but is still a bad deal for users: We will closely follow its implementation to ensure that the new rules actually foster media freedom and plurality, inspire trust in the media and limit the use of spyware against journalists.  

Exposing censorship and defending those who defend us 

Covering regulation is just a small part of what we do. Over the past years, we have again and again revealed how companies’ broad-stroked content moderation practices censor users in the name of fighting terrorism, and restrict the voices of LGBTQ folks, sex workers, and underrepresented groups.  

Going into 2025, we will continue to shed light on these restrictions of speech and will pay particular attention to the censorship of Palestinian voices, which has been rampant. We will continue collaborating with our allies in the Digital Intimacy Coalition to share how restrictive speech policies often disproportionally affect sex workers. We will also continue to closely analyze the impact of the increasing and changing use of artificial intelligence in content moderation.  

Finally, a crucial part of our work in Europe has been speaking out for those who cannot: human rights defenders facing imprisonment and censorship.  

Much work remains to be done. We have put forward comprehensive policy recommendations to European lawmakers and we will continue fighting for an internet where everyone can make their voice heard. In the next posts in this series, you will learn more about how we work in Europe to ensure that digital markets are fair, offer users choice and respect fundamental rights. 

A Fundamental-Rights Centered EU Digital Policy: EFF’s Recommendations 2024-2029

The European Union (EU) is a hotbed for tech regulation that often has ramifications for users globally.  The focus of our work in Europe is to ensure that EU tech policy is made responsibly and lives up to its potential to protect users everywhere. 

As the new mandate of the European institution begins – a period where newly elected policymakers set legislative priorities for the coming years – EFF today published recommendations for a European tech policy agenda that centers on fundamental rights, empowers users, and fosters fair competition. These principles will guide our work in the EU over the next five years. Building on our previous work and success in the EU, we will continue to advocate for users and work to ensure that technology supports freedom, justice, and innovation for all people of the world. 

Our policy recommendations cover social media platform intermediary liability, competition and interoperability, consumer protection, privacy and surveillance, and AI regulation. Here’s a sneak peek:  

  • The EU must ensure that the enforcement of platform regulation laws like the Digital Services Act and the European Media Freedom Act are centered on the fundamental rights of users in the EU and beyond.
  • The EU must create conditions of fair digital markets that foster choice innovation and fundamental rights. Achieving this requires enforcing the user-rights centered provisions of the Digital Markets Act, promoting app store freedom, user choice, and interoperability, and countering AI monopolies. 
  • The EU must adopt a privacy-first approach to fighting online harms like targeted ads and deceptive design and protect children online without reverting to harmful age verification methods that undermine the fundamental rights of all users. 
  • The EU must protect users’ rights to secure, encrypted, and private communication, protect against surveillance everywhere, stay clear of new data retention mandates, and prioritize the rights-respecting enforcement of the AI Act. 

Read on for our full set of recommendations.

Germany Rushes to Expand Biometric Surveillance

Germany is a leader in privacy and data protection, with many Germans being particularly sensitive to the processing of their personal data – owing to the country’s totalitarian history and the role of surveillance in both Nazi Germany and East Germany.

So, it is disappointing that the German government is trying to push through Parliament, at record speed, a “security package” that would increase biometric surveillance at an unprecedented scale. The proposed measures contravene the government’s own coalition agreement, and undermine European law and the German constitution.

In response to a knife-stabbing in the West-German town of Solingen in late-August, the government has introduced a so-called “security package” consisting of a bouquet of measures to tighten asylum rules and introduce new powers for law enforcement authorities.

Among them, three stand out due to their possibly disastrous effect on fundamental rights online. 

Biometric Surveillance  

The German government wants to allow law enforcement authorities to identify suspects by comparing their biometric data (audio, video, and image data) to all data publicly available on the internet. Beyond the host of harms related to facial recognition software, this would mean that any photos or videos uploaded to the internet would become part of the government’s surveillance infrastructure.

This would include especially sensitive material, such as pictures taken at political protests or other contexts directly connected to the exercise of fundamental rights. This could be abused to track individuals and create nuanced profiles of their everyday activities. Experts have highlighted the many unanswered technical questions in the government’s draft bill. The proposal contradicts the government’s own coalition agreement, which commits to preventing biometric surveillance in Germany.

The proposal also contravenes the recently adopted European AI Act, which bans the use of AI systems that create or expand facial recognition databases. While the AI Act includes exceptions for national security, Member States may ban biometric remote identification systems at the national level. Given the coalition agreement, German civil society groups have been hoping for such a prohibition, rather than the introduction of new powers.

These sweeping new powers would be granted not just to law enforcement authorities--the Federal Office for Migration and Asylum would be allowed to identify asylum seekers that do not carry IDs by comparing their biometric data to “internet data.” Beyond the obvious disproportionality of such powers, it is well documented that facial recognition software is rife with racial biases, performing significantly worse on images of people of color. The draft law does not include any meaningful measures to protect against discriminatory outcomes, nor does it acknowledge the limitations of facial recognition.  

Predictive Policing 

Germany also wants to introduce AI-enabled mining of any data held by law enforcement authorities, which is often used for predictive policing. This would include data from anyone who ever filed a complaint, served as a witness, or ended up in a police database for being a victim of a crime. Beyond this obvious overreach, data mining for predictive policing threatens fundamental rights like the right to privacy and has been shown to exacerbate racial discrimination.

The severe negative impacts of data mining by law enforcement authorities have been confirmed by Germany’s highest court, which ruled that the Palantir-enabled practices by two German states are unconstitutional.  Regardless, the draft bill seeks to introduce similar powers across the country.  

Police Access to More User Data 

The government wants to exploit an already-controversial provision of the recently adopted Digital Services Act (DSA). The law, which regulates online platforms in the European Union, has been criticized for requiring providers to proactively share user data with law enforcement authorities in potential cases of violent crime. Due to its unclear definition, the provision risks undermining the freedom of expression online as providers might be pressured to share rather more than less data to avoid DSA fines.

Frustrated by the low volume of cases forwarded by providers, the German government now suggests expanding the DSA to include specific criminal offences for which companies must share user data. While it is unrealistic to update European regulations as complex as the DSA so shortly after its adoption, this proposal shows that protecting fundamental rights online is not a priority for this government. 

Next Steps

Meanwhile, thousands have protested the security package in Berlin. Moreover, experts at the parliament’s hearing and German civil society groups are sending a clear signal: the government’s plans undermine fundamental rights, violate European law, and walk back the coalition parties’ own promises. EFF stands with the opponents of these proposals. We must defend fundamental rights more decidedly than ever.  

 

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